Return Policy

At SKNOVA Beauty, we take pride in the quality of our products. While we do not issue refunds, we do provide replacements in the rare case of defective items. Please review the policy below:

Eligibility for Replacements

• Replacements are accepted within 10 days of receiving your order.

• Items must be in their original condition, unused, and returned with all original packaging.

• A valid proof of purchase or receipt (provided at checkout) is required to complete your return.

Defective or Damaged Items

If your item arrives defective or damaged, please contact us immediately at shop@sknovabeauty.com so we can provide you with a prompt solution.

How to Initiate a Replacement

To begin the return process, please reach out to us at shop@sknovabeauty.com with the following information:

• Your order number

• Proof of purchase (Shopify receipt)

• Photos of the product (if defective or damaged)

Once your return is reviewed and approved, we will provide you with instructions on how to proceed.