Shipping policy
Shipping Policy
At SKNOVA, we work hard to ensure your order is delivered quickly and safely.
Processing Time
-
Orders are processed within 1–2 business days after purchase.
-
You will receive a confirmation email once your order has been shipped.
Delivery Time
-
Most orders arrive within 3–5 business days.
-
Please note that delivery times may be affected by external factors such as courier delays.
Shipping Costs
-
Shipping fees are calculated at checkout and shown before you complete your order.
-
Free shipping may apply to qualifying orders as stated on our website.
Order Tracking
-
Once shipped, you will receive an email with tracking details so you can follow your order until it arrives.
Issues with Delivery
-
If your package arrives damaged or defective, please contact us immediately at shop@sknovabeauty.com so we can provide a solution.
-
For more details on replacements or returns, please see our Return Policy..